Helpdesk for satisfied customers
Customer satisfaction is the top priority for support. With the ERP system from weclapp, you can offer your customers optimal service. All tickets are summarized with their respective status in an overview. This lets you keep an overview of everything and you can process tickets faster and better.
✔ Automatic email-to-ticket
✔ Process support tickets efficiently
✔ Teamwork & Collaboration
✔ Your own customer portal
✔ Analyses & Reports
✔ Simple ticket billing
Further reasons for weclapp
These and many more customers already use weclapp
✔ Ticket management
✔ Ticket billing
✔ Ticket templates
✔ Self service portal
✔ Service Level Agreement
✔ Mobile helpdesk app
+ Optional CRM integration
weclapp provides me with all the tools I need for optimal customer support.
Marc Mertens, car salesman & Sales Manager of Autrado
The ticketing system makes communication with customers particularly convenient and facilitates the processing of inquiries.
Thomas Lutz, Managing Director of photografix.ch
We have found that weclapp is the ideal software for organizing Sales and Customer Service.
Hubert Frick, Head Developer of Mediaplan 4