Cookie statement
Effective date: December 2025
This weclapp Cookie Statement (“Statement”) describes the types of cookies that weclapp (‘weclapp”, “we,” “us,” or “our”) may use when visiting our websites. For the purpose of this Statement, capitalized terms used but not defined in this Statement have the meaning given in our Privacy Policy.
When does this cookie statement apply?
When you visit our websites (“websites”), we may use cookies, as well as other technologies such as pixels, web beacons, and other identifiers (collectively referred to as "cookies") to improve your browsing experience and to analyze website usage.
This Statement applies to all websites within weclapp and the collection and use of data captured by cookies.
Our domains that provide our login portals only use necessary cookies for you to be able to securely login to our products.
What are cookies?
Cookies are pieces of data, normally stored in text files that websites place on your device to store information. Cookies allow websites to remember information about your visit, such as:
- Login name or settings.
- Your preferences so you only have to enter them once.
- Tracking surfing behavior to optimize the websites for visitors.
- Tailoring content and advertisements to your area of interest.
This information can make your next visit more convenient.
What data is collected by cookies?
Depending on the website or login portal you visit and the cookies you consent to, we may collect information such as:
Device and browser data:
- IP address.
- Browser type and version (e.g. Chrome, Firefox, Safari).
- Operating system (e.g., Windows, MacOS, Android, iOS).
- Device type (e.g. smartphone, tablet, desktop computer).
- Device identifiers (device IDs, IMEI numbers for mobile devices).
- Language preferences.
Authentication and session data:
- Login information.
- Information about your browsing session.
- A unique identifier to remember website activity across sessions.
Consent data:
- Information on the specific cookie consent granted by you.
Performance data:
- Page load times.
- Server response times.
- Error messages encountered during your visit.
Data on your interaction with our website content:
- Information on how you arrived at our website (e.g. via a search engine)
- Pages visited and time spent on them.
- How you navigate through the website and interact with specific page elements.
- Which keywords you search on our website.
- Information you enter into forms on our website, such as request to information.
- Data related to specific actions you take on our site, such as purchasing a product.
Marketing data:
- Unique advertisement identifiers used for personalized advertising.
- Information about your online behavior, interest and activities across websites, to deliver targeted advertisements.
- Data that allows us to show you personalized advertisements after you visit our website.
- If you watch videos on our website, cookies may track your interaction with media content.
- Information related to your interactions with social media buttons (e.g., Like)
Why do we use cookies?
Our websites may use the following types of cookies for several purposes:
- Necessary Cookies, these cookies are essential for the website to function properly and cannot be turned off. They are usually set in response to your actions on the site, such as filling in forms or setting your cookie preferences.
- Functional Cookies, these cookies allow the website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personalized experience.
- Performance Cookies, these cookies allow us to recognize and count the number of visitors to our website and to see how visitors move around the site. This helps us improve the way the website works, for example, by ensuring that users find what they are looking for easily.
- Advertising/tracking cookies, these cookies enable the website to show you advertisements that are more relevant to your interests. They may share information with partners to measure advertisement performance, build user profiles, and gather statistics. They may be used by those companies to build a profile of your interests, meaning they track your browsing across websites to personalize ads and content. If you disable these cookies, some features or personalized content may not be available.
Which cookies we use and how long we retain them?
The following cookies are in use:
Necessary cookies
| Cookie name | Cookies domain | Cookie description | First- / third party | Website Domain |
|---|---|---|---|---|
| cookiefirst-consent | .www.weclapp.ch | Stores the user’s cookie consent preferences (which categories were accepted/denied). | First party cookie | weclapp.ch |
| cookiefirst-consent | .www.weclapp.com | Stores the user’s cookie consent preferences (which categories were accepted/denied). | First party cookie | Weclapp.it |
| cookiefirst-consent | doc.weclapp.com | Stores the user’s cookie consent preferences (which categories were accepted/denied). | First party cookie | doc.weclapp.com |
| cookiefirst-consent | store.weclapp.com | Stores the user’s cookie consent preferences (which categories were accepted/denied). | First party cookie | store.weclapp.com |
| cookiefirst-consent | www.weclapp.ch | Stores the user’s cookie consent preferences (which categories were accepted/denied). | Third party cookie | weclapp.ch |
Functional cookies
| Cookie name | Cookies domain | Cookie description | First- / third party | Website Domain |
|---|---|---|---|---|
| _cfuvid | .calendly.com | Cloudflare unique visitor ID for security and bot detection. | Third party cookie | Weclapp.com |
| _cfuvid | .support.cleverreach.com | Cloudflare unique visitor ID for security and bot detection. | Third party cookie | doc.weclapp.com |
| m | m.stripe.com | Stripe security cookie for fraud prevention during payment processing. | Third party cookie | Weclapp.com |
| manualDocSingleID | doc.weclapp.com | Stores a unique identifier for accessing or displaying a specific documentation page or manual within the Weclapp help portal. Ensures that the correct document is loaded consistently for the user. | First party cookie | doc.weclapp.com |
| optimizelyRumLB | rum.optimizely.com | Load balancing cookie for the Optimizely Real User Monitoring (RUM) service. | Third party cookie | Weclapp.com |
| use_wp | .www.weclapp.ch | General purpose cookie, often used to check browser cookie support or store minor preferences. | First party cookie | weclapp.ch |
| use_wp | .www.weclapp.com | General purpose cookie, often used to check browser cookie support or store minor preferences. | First party cookie | Weclapp.com |
| use_wp | .www.weclapp.com | General purpose cookie, often used to check browser cookie support or store minor preferences. | First party cookie | Weclapp.it |
| wordpress_4bb54c29d946c0372ad9f4f0fee45079 | www.weclapp.com | Stores session information for logged-in users. Used for authentication and maintaining the session. | First party cookie | Weclapp.com |
| wordpress_logged_in_4bb54c29d946c0372ad9f4f0fee45079 | www.weclapp.com | Indicates whether a user is logged in and keeps them signed in during the session. | First party cookie | Weclapp.com |
| wordpress_sec_4bb54c29d946c0372ad9f4f0fee45079 | www.weclapp.com | Security cookie providing extra protection for logged-in users (e.g., against session hijacking). | First party cookie | Weclapp.com |
| wordpress_test_cookie | .www.weclapp.com | Set to check whether the browser accepts cookies. Contains no personal data. | First party cookie | Weclapp.com |
| wordpresspass_4bb54c29d946c0372ad9f4f0fee45079 | www.weclapp.com | Stores encrypted password login information so users can remain logged in. | First party cookie | Weclapp.com |
| wordpressuser_4bb54c29d946c0372ad9f4f0fee45079 | www.weclapp.com | Stores the user ID or username for login. Works together with the password cookie. | First party cookie | Weclapp.com |
| wp-postpass_4bb54c29d946c0372ad9f4f0fee45079 | www.weclapp.com | A WordPress cookie used to store the password entered for accessing password-protected posts or pages. Ensures that once a user enters the correct password, they can view the protected content without re-entering it during the session. | First party cookie | Weclapp.com |
| wp-settings-0 | www.weclapp.com | Stores user UI customizations for the WordPress admin interface (e.g., layout, color scheme). | First party cookie | Weclapp.com |
| wp-settings-time-0 | www.weclapp.com | Records the time the user interface settings were last set. | First party cookie | weclapp.com |
Performance cookies
| Cookie name | Cookies domain | Cookie description | First- / third party | Website Domain |
|---|---|---|---|---|
| _ga | .weclapp.ch | This analytical cookie is used to track unique visitors and sessions on the website using Google Analytics 4 (GA4). It helps the website owner understand user behavior and performance metrics. | Third party cookie | weclapp.ch |
| _ga | .weclapp.com | This analytical cookie is used to track unique visitors and sessions on the website using Google Analytics 4 (GA4). It helps the website owner understand user behavior and performance metrics. | First party cookie | store.weclapp.com |
| _ga | .weclapp.com | This analytical cookie is used to track unique visitors and sessions on the website using Google Analytics 4 (GA4). It helps the website owner understand user behavior and performance metrics. | First party cookie | roadmap-pb.weclapp.com |
| _ga | .weclapp.com | This analytical cookie is used to track unique visitors and sessions on the website using Google Analytics 4 (GA4). It helps the website owner understand user behavior and performance metrics. | First party cookie | roadmap-ecommerce.weclapp.com |
| _ga | .www.weclapp.ch | This analytical cookie is used to track unique visitors and sessions on the website using Google Analytics 4 (GA4). It helps the website owner understand user behavior and performance metrics. | First party cookie | weclapp.ch |
| _ga | .www.weclapp.com | This analytical cookie is used to track unique visitors and sessions on the website using Google Analytics 4 (GA4). It helps the website owner understand user behavior and performance metrics. | First party cookie | Weclapp.it |
| _ga_3LFWRGNHDM | .weclapp.com | This analytical cookie is used to track unique visitors and sessions on the website using Google Analytics 4 (GA4). It helps the website owner understand user behavior and performance metrics. | First party cookie | roadmap-pb.weclapp.com |
| _ga_3LFWRGNHDM | .weclapp.com | This analytical cookie is used to track unique visitors and sessions on the website using Google Analytics 4 (GA4). It helps the website owner understand user behavior and performance metrics. | First party cookie | roadmap-ecommerce.weclapp.com |
| _ga_4MEDNDPD05 | .www.weclapp.com | This analytical cookie is used to track unique visitors and sessions on the website using Google Analytics 4 (GA4). It helps the website owner understand user behavior and performance metrics. | First party cookie | Weclapp.it |
| _ga_7SZNQBX6VB | .weclapp.ch | This analytical cookie is used to track unique visitors and sessions on the website using Google Analytics 4 (GA4). It helps the website owner understand user behavior and performance metrics. | Third party cookie | weclapp.ch |
| _ga_7SZNQBX6VB | .www.weclapp.ch | This analytical cookie is used to track unique visitors and sessions on the website using Google Analytics 4 (GA4). It helps the website owner understand user behavior and performance metrics. | First party cookie | weclapp.ch |
| _ga_FZZZCYY78Q | .weclapp.com | This analytical cookie is used to track unique visitors and sessions on the website using Google Analytics 4 (GA4). It helps the website owner understand user behavior and performance metrics. | First party cookie | store.weclapp.com |
| ajs_anonymous_id | .weclapp.com | This cookie is set by Segment.io to identify a specific visitor — this information is used to identify the number of specific visitors on a website. | First party cookie | roadmap-pb.weclapp.com |
| ajs_anonymous_id | .weclapp.com | This cookie is set by Segment.io to identify a specific visitor — this information is used to identify the number of specific visitors on a website. | First party cookie | roadmap-ecommerce.weclapp.com |
| CLID | www.clarity.ms | Microsoft Clarity session identifier for tracking user interaction metrics (e.g., heatmaps). | Third party cookie | Weclapp.com |
| SM | c.clarity.ms | Microsoft Clarity persistent identifier for returning visitors and metrics. | Third party cookie | weclapp.com |
Advertising / Tracking cookies
| Cookie name | Cookies domain | Cookie description | First- / third party | Website Domain |
|---|---|---|---|---|
| __cf_bm | .calendly.com | Cloudflare bot management token used to mitigate automated threats and verify legitimate human traffic. This functional cookie is essential for security and performance and helps filter out malicious bot activity. | Third party cookie | Weclapp.com |
| __cf_bm | .productboard.com | Cloudflare bot management token used to mitigate automated threats and verify legitimate human traffic. This functional cookie is essential for security and performance and helps filter out malicious bot activity. | Third party cookie | roadmap-ecommerce.weclapp.com |
| __cf_bm | .roadmap-ecommerce.weclapp.com | Cloudflare bot management token used to mitigate automated threats and verify legitimate human traffic. This functional cookie is essential for security and performance and helps filter out malicious bot activity. | First party cookie | roadmap-ecommerce.weclapp.com |
| __cf_bm | .roadmap-pb.weclapp.com | Cloudflare bot management token used to mitigate automated threats and verify legitimate human traffic. This functional cookie is essential for security and performance and helps filter out malicious bot activity. | First party cookie | roadmap-pb.weclapp.com |
| __cf_bm | .support.cleverreach.com | Cloudflare bot management token used to mitigate automated threats and verify legitimate human traffic. This functional cookie is essential for security and performance and helps filter out malicious bot activity. | Third party cookie | doc.weclapp.com |
| __Secure-ROLLOUT_TOKEN | .youtube.com | Internal YouTube security token or feature rollout marker. | Third party cookie | Weclapp.com |
| __Secure-ROLLOUT_TOKEN | .youtube.com | Internal YouTube security token or feature rollout marker. | Third party cookie | Weclapp.it |
| __Secure-ROLLOUT_TOKEN | .youtube.com | Internal YouTube security token or feature rollout marker. | Third party cookie | doc.weclapp.com |
| __Secure-ROLLOUT_TOKEN | .youtube.com | Internal YouTube security token or feature rollout marker. | Third party cookie | weclapp.ch |
| __Secure-ROLLOUT_TOKEN | .youtube.com | Internal YouTube security token or feature rollout marker. | Third party cookie | store.weclapp.com |
| __Secure-ROLLOUT_TOKEN | youtube.com | Internal YouTube security token or feature rollout marker. | Third party cookie | weclapp.ch |
| __Secure-YEC | .youtube.com | Internal YouTube identifier used for analytics and personalized recommendations. | Third party cookie | Weclapp.com |
| __Secure-YEC | .youtube.com | Internal YouTube identifier used for analytics and personalized recommendations. | Third party cookie | Weclapp.it |
| __Secure-YEC | .youtube.com | Internal YouTube identifier used for analytics and personalized recommendations. | Third party cookie | doc.weclapp.com |
| __Secure-YEC | .youtube.com | Internal YouTube identifier used for analytics and personalized recommendations. | Third party cookie | weclapp.ch |
| __Secure-YEC | .youtube.com | Internal YouTube identifier used for analytics and personalized recommendations. | Third party cookie | store.weclapp.com |
| __Secure-YNID | .youtube.com | Used by YouTube/Google to store a unique identifier for the user. Helps with secure authentication, personalization of video recommendations, and integration with Google Ads. | Third party cookie | Weclapp.com |
| __Secure-YNID | .youtube.com | Used by YouTube/Google to store a unique identifier for the user. Helps with secure authentication, personalization of video recommendations, and integration with Google Ads. | Third party cookie | Weclapp.it |
| __Secure-YNID | .youtube.com | Used by YouTube/Google to store a unique identifier for the user. Helps with secure authentication, personalization of video recommendations, and integration with Google Ads. | Third party cookie | doc.weclapp.com |
| __Secure-YNID | .youtube.com | Used by YouTube/Google to store a unique identifier for the user. Helps with secure authentication, personalization of video recommendations, and integration with Google Ads. | Third party cookie | weclapp.ch |
| __Secure-YNID | .youtube.com | Used by YouTube/Google to store a unique identifier for the user. Helps with secure authentication, personalization of video recommendations, and integration with Google Ads. | Third party cookie | store.weclapp.com |
| _calendly_session | calendly.com | Tracks the user’s active session within the Calendly booking interface. | Third party cookie | Weclapp.com |
| _gcl_au | .www.weclapp.com | Google Click Identifier linker for ad campaign tracking/conversion measurement. | First party cookie | Weclapp.it |
| _mkto_trk | .weclapp.com | Marketo tracking cookie used to link visitor behavior to an email marketing campaign recipient and measure campaign effectiveness. | First party cookie | roadmap-pb.weclapp.com |
| _mkto_trk | .weclapp.com | Marketo tracking cookie used to link visitor behavior to an email marketing campaign recipient and measure campaign effectiveness. | First party cookie | roadmap-ecommerce.weclapp.com |
| _pbd | .weclapp.com | This cookie is essential for the core functionality of the Productboard application. It securely maintains the user’s active session. | First party cookie | roadmap-pb.weclapp.com |
| _pbd | .weclapp.com | This cookie is essential for the core functionality of the Productboard application. It securely maintains the user’s active session. | First party cookie | roadmap-ecommerce.weclapp.com |
| ANONCHK | c.clarity.ms | Determines if the user is anonymous (not logged into a Microsoft account) for Clarity/Bing. | Third party cookie | Weclapp.com |
| AWSELB | rum.optimizely.com | Set by Amazon Web Services (Elastic Load Balancer). Ensures load is distributed evenly across servers and keeps a user connected to the same server during their session for stability. | Third party cookie | Weclapp.com |
| AWSELBCORS | rum.optimizely.com | A variant of the Load Balancer cookie with added support for Cross-Origin Resource Sharing (CORS). Provides the same session stickiness and load distribution, especially for requests across different domains. | Third party cookie | Weclapp.com |
| bcookie | .linkedin.com | LinkedIn browser ID for tracking and fraud prevention | Third party cookie | Weclapp.com |
| cal_anonymous_id | calendly.com | Identifies a user anonymously for analytics within the Calendly widget. | Third party cookie | Weclapp.com |
| li_gc | .linkedin.com | Stores user consent for non-essential cookies in that browser session. | Third party cookie | Weclapp.com |
| lidc | .linkedin.com | Facilitates data center selection (load balancing) and tracks ad attribution. | Third party cookie | Weclapp.com |
| MR | c.bing.com | Used by Microsoft to collect anonymous information about user behavior on Bing services. Helps with analytics, performance monitoring, and improving the relevance of search results. | Third party cookie | Weclapp.com |
| MUID | .bing.com | Microsoft User Identifier. Stores a unique ID to recognize users across Microsoft domains. Used for advertising, personalization, and analytics. Helps deliver targeted ads and measure campaign effectiveness. | Third party cookie | Weclapp.com |
| pb-portal-didomi-consent-string-cookie | .weclapp.com | Stores the user’s consent choices in the standardized IAB format, allowing vendors to read permissions for advertising and data processing purposes. | First party cookie | roadmap-pb.weclapp.com |
| pb-portal-didomi-consent-string-cookie | .weclapp.com | Stores the user’s consent choices in the standardized IAB format, allowing vendors to read permissions for advertising and data processing purposes. | First party cookie | roadmap-ecommerce.weclapp.com |
| pb-portal-iab-cookie | .weclapp.com | Stores the current traffic source (e.g., Google search, social media, direct) that led the user to the website. (Analytical/Marketing) | First party cookie | roadmap-pb.weclapp.com |
| pb-portal-iab-cookie | .weclapp.com | Stores the current traffic source (e.g., Google search, social media, direct) that led the user to the website. (Analytical/Marketing) | First party cookie | roadmap-ecommerce.weclapp.com |
| sbjs_current | .store.weclapp.com | Records the original traffic source from the very first visit to the site, used for long-term attribution analysis. (Analytical/Marketing) | First party cookie | store.weclapp.com |
| sbjs_current_add | .store.weclapp.com | Stores additional data about the original traffic source. (Analytical/Marketing) | First party cookie | store.weclapp.com |
| sbjs_first | .store.weclapp.com | A technical cookie used internally by the Sourcebuster library to manage updates or changes in how tracking data is stored. (Functional/Analytical) | First party cookie | store.weclapp.com |
| sbjs_first_add | .store.weclapp.com | Tracks the number of sessions the user has had on the site within a specific time frame (typically short-lived). (Analytical) | First party cookie | store.weclapp.com |
| sbjs_migrations | .store.weclapp.com | Stores general user data collected by the script (e.g., landing page, referrer URL) in a single cookie for analysis. (Analytical/Marketing) | First party cookie | store.weclapp.com |
| sbjs_session | .store.weclapp.com | Tracks the number of sessions the user has had on the site within a specific time frame (typically short-lived). It is used for session count attribution. | First party cookie | store.weclapp.com |
| sbjs_udata | .store.weclapp.com | Stores general user data collected by the script (e.g., landing page, referrer URL) in a single cookie for marketing attribution analysis. | First party cookie | store.weclapp.com |
| SRM_B | c.bing.com | Microsoft Bing tracking cookie for advertising synchronization and search result tracking. | Third party cookie | Weclapp.com |
| test_cookie | .doubleclick.net | Checks if the user’s browser supports/accepts cookies for ad serving. | Third party cookie | Weclapp.com |
| tsc | omr.com | Security cookie used for detecting malicious activity/traffic (WAF token). | Third party cookie | Weclapp.com |
| VISITOR_INFO1_LIVE | .youtube.com | Estimates the user’s bandwidth and connection speed to determine the optimal video quality and playback settings. | Third party cookie | Weclapp.com |
| VISITOR_INFO1_LIVE | .youtube.com | Estimates the user’s bandwidth and connection speed to determine the optimal video quality and playback settings. | Third party cookie | Weclapp.it |
| VISITOR_INFO1_LIVE | .youtube.com | Estimates the user’s bandwidth and connection speed to determine the optimal video quality and playback settings. | Third party cookie | doc.weclapp.com |
| VISITOR_INFO1_LIVE | .youtube.com | Estimates the user’s bandwidth and connection speed to determine the optimal video quality and playback settings. | Third party cookie | weclapp.ch |
| VISITOR_INFO1_LIVE | .youtube.com | Estimates the user’s bandwidth and connection speed to determine the optimal video quality and playback settings. | Third party cookie | store.weclapp.com |
| VISITOR_PRIVACY_METADATA | .youtube.com | Stores the user’s privacy and consent settings for embedded YouTube content. Ensures that chosen privacy preferences (e.g., acceptance or rejection of personalized ads/tracking) are respected when videos are played. | Third party cookie | Weclapp.com |
| VISITOR_PRIVACY_METADATA | .youtube.com | Stores the user’s privacy and consent settings for embedded YouTube content. Ensures that chosen privacy preferences (e.g., acceptance or rejection of personalized ads/tracking) are respected when videos are played. | Third party cookie | Weclapp.it |
| VISITOR_PRIVACY_METADATA | .youtube.com | Stores the user’s privacy and consent settings for embedded YouTube content. Ensures that chosen privacy preferences (e.g., acceptance or rejection of personalized ads/tracking) are respected when videos are played. | Third party cookie | doc.weclapp.com |
| VISITOR_PRIVACY_METADATA | .youtube.com | Stores the user’s privacy and consent settings for embedded YouTube content. Ensures that chosen privacy preferences (e.g., acceptance or rejection of personalized ads/tracking) are respected when videos are played. | Third party cookie | weclapp.ch |
| VISITOR_PRIVACY_METADATA | .youtube.com | Stores the user’s privacy and consent settings for embedded YouTube content. Ensures that chosen privacy preferences (e.g., acceptance or rejection of personalized ads/tracking) are respected when videos are played. | Third party cookie | store.weclapp.com |
| YSC | .youtube.com | YouTube session cookie for tracking video views during a single session. | Third party cookie | Weclapp.com |
| YSC | .youtube.com | YouTube session cookie for tracking video views during a single session. | Third party cookie | Weclapp.it |
| YSC | .youtube.com | YouTube session cookie for tracking video views during a single session. | Third party cookie | doc.weclapp.com |
| YSC | .youtube.com | YouTube session cookie for tracking video views during a single session. | Third party cookie | weclapp.ch |
| YSC | .youtube.com | YouTube session cookie for tracking video views during a single session. | Third party cookie | store.weclapp.com |
How can you manage cookies
When visiting our websites for the first time, you are informed about the use of cookies through our cookie banner. You can consent to the use of cookies by clicking the ‘Accept All cookies’ button. You may choose to reject all cookies; however, our websites may, as a result, not operate in the best possible and most efficient way, affecting your experience on our websites.
Our websites use cookies that are strictly necessary to provide the required service and functionalities, or which are used to communicate with the user. These cookies can be used without requesting prior consent from the websites user.
You can manage cookies at all times on our website through the "cookie settings" link or by clicking the cookie button.
Our login pages only use necessary cookies for you to be able to securely login to our products. Therefore, on these pages no cookie consent banner is presented.
Our legal bases for processing your personal data
When collecting your data through cookies we have the following legal bases:
- Our legitimate interest in protecting and securing our websites.
- Our contractual relationship with you when you access our login pages.
- Your consent wherever required by law, given freely, specific, informed and unambiguous.
Contact us
If you have any questions regarding this Cookie Statement or the cookies being used on our website, please send an email to privacy datenschutz@weclapp.com with all relevant details.
Exact weclapp has appointed a Data Protection Officer for you to contact if you have any questions or concerns about weclapp’s personal data policies or practices, or if you want to submit any request based on GDPR, please send an email at datenschutz@weclapp.com.