#1 Cloud ERP, merchandise management & CRM software

CRM

€15

The compact CRM solution for
growing companies.

✔ Contact management
✔ 360-degree customer file
✔ Tasks & calendar
✔ Email automation
✔ Telephone integration (CTI)
✔ Opportunities & Campaigns

ERP service

€29

The right package for service providers, consultants, agencies, IT consultants, etc.

✔ Offer & Order
✔ Project management
✔ Time tracking
✔ Invoicing
✔ Recurring invoices
✔ Accounting & Banking

+ all modules from the CRM package

Trade ERP

€59

The all-in-one package for e-commerce, trade, production, system vendors, etc.

✔ Inventory management system
✔ Planning & Purchasing
✔ Warehouse management
✔ Serial & and batch numbers
✔ Production
✔ Shop connection
✔ Amazon, eBay & Rakuten

+ all modules from the CRM package & Service ERP

Prices are net prices per user/month and do not include the statutory value added tax.
Minimum booking for first order: 2 licenses of the same package.

Do you want to buy the licenses?

For 10 licenses or more, you have the option of buying weclapp ERP licenses instead of renting them. We would like to make you an individual offer.
Do you have more than 10 users?

If you need a larger number of licenses, we are happy to work out an individual offer including a volume program with price advantages for you!

Would you like to test weclapp?

Of course you can test all the functions of weclapp extensively. Our 30-day trial period is completely free and ends automatically, without a subscription.

weclapp on your own server?

With weclappON, you have the possibility to use the software on your own servers on site. You will also have access to the latest updates.
Do you want to mix the packages?

Of course, our packages can also be custom-combined, as long as the initial order contains at least 2 licenses for a single package.

How does the support work?

All weclapp customers receive free e-mail support. We recommend our support packages for telephone support and prioritized processing.

Our sales team will be happy to assist you with these and any other questions.
You can reach us by telephone at +49 69 333 90 1888 or email at sales@weclapp.com.

Included in all packages

Free support

Free webinars

Individual fields

99.5% availability

Daily backups

API interface

Free maintenance & updates

App for iOS & Android

Diverse export possibilities

Authorization concept

Email synchronization

256 Bit encryption

Comparison of all packages

CRM

Service
ERP

Trade
ERP

WebMail Client
Email synchronization
Personal address book
Online calendar, calendar sharing
Task and appointment management
File manager
Team chat & Activity stream
Contact, prospect and customer management
Events (emails, tasks, appointments etc.)
Sales opportunities
Campaign management
Sales regions, geographical customer base
Sales pipeline
Competition management
Web2Lead – Contact data from web form
Emails automatically assigned to customer
Social media integration of contacts
Email marketing (Mailchimp, Cleverreach)
CTI telephone integration
Importing customer data
Mobile CRM app for Android/iOS
Project planning and overview
Project teams with user roles
Project tasks, milestones, structure plan
Graphical progress displays
Resource management
Time tracking
Project controlling
Project accounting
(Collective) invoice, pro forma invoice, subscription invoice
Advance, partial and prepayment invoice
Credit notes/ reversal invoices
Individual terms of payment
Cash sales, cash book
Automatic email transmission
Invoice overview (open, paid, cancelled, etc.)
Outstanding item management
Interface to external financial accounting systems (such as DATEV)
Payment record
Revenue reports in the sales cockpit
Sample account frameworks
DATEV export of receipts
Offer and order management
Offer templates and copies
Free text fields
PDF preview
Print versioning
Automatic email transmission
Margin displays
Multi-tiered header and item discount
Date calculation
Retail sale
Customer returns
Sales items and product groups
Service items
Stock items
Alternative and optional items
Variant items
Multilingual item texts
Inventory management, availability display
Sources of supply
Purchase and sales prices
Flexible price system: Graduated scale prices, customer prices
Item discounts, graduated discount scales
Item groups, sales stock list
Serial numbers, batch numbers
Supplier management and supplier item numbers
Purchased items and product groups
Demand and consumption-based planning and procurement with automatic supplier selection
Order processing
Incoming invoice control
(Collective) goods receipt
Supplier returns
Incoming goods to fixed storage areas or support of dynamic storage
Warehouse layout, multi-level warehouse structure (storage areas, storage zones, storage spaces)
Stock taking and inventory levels
Drop shipping
Barcode scan and EAN barcode labels
directly from the system
Stock postings (receipt, issue, transfer postings)
Warehouse quantities in alternative units
Stock movement balance
Picking and packing
Fast stocking and removal of stock
Deliveries and delivery notes
Shipping labels
Order picking and packing including preparation of order picking slips
Cash on delivery, direct shipping
Interfaces to shipping service providers DHL, GLS, DPD, Hermes, and UPS
Price adjustments
Returns
Magento
Shopware
WooCommerce
Shopify
xt:Commerce 3
POS optional
Amazon
ebay
Rakuten
real.de
Resources (material usage)
Bill of materials management
Production job management
Material requirements planning (also see purchasing)
Material usage notice
Documentation (for example, production order, material removal, pay check)
Cash management
Open item management
Dunning process
Banking integration
Batch booking
DATEV export
Standard chart of accounts
SEPA direct debit
Vertragsverwaltung optional optional optional
Vertragspartnerverwaltung optional optional optional
Vertragsarchivierung optional optional optional
Vertragseinnahmen und -ausgaben optional optional optional
Automatische Erinnerungen optional optional optional
Automatische Verlängerungen optional optional optional
Berichtswesen optional optional optional
Berechtigungssystem optional optional optional
Ticket management optional optional optional
Ticket billing optional optional optional
Ticket templates optional optional optional
E-mail-to-ticket optional optional optional
Customer portal optional optional optional
Service Level Agreement optional optional optional
Automatic ticket assignment optional optional optional
Full-text search and filter function
Transaction history
Personal start widgets
Customer and industry-specific fields
Bookmarks and history features
Customizable views
Scalable
Text modules
Data import/export wizard (xls, xlsx, csv, vcard)
Document management including
Versioning & Archiving
Minutes, reviews, key figures, and reporting
Key figures cockpits for
revenue, purchasing, inventory, and more
Data fields that can be individually configured and adapted
Flexible form designer for all documents
Role-based authorization concepts
Multiple language capability for trading and dialog languages
Foreign currency
weclapp API (connect your own applications)
Free software updates, hotfixes
Help videos and knowledge database (FAQ)
Integrated helpful hints
E-mail support
Phone support (see Support packages) optional optional optional
Live chat support (see support packages) optional optional optional
Online remote support via Teamviewer (see support packages) optional optional optional
Free webinars on a regular basis

Our add-ons — starting at only €19 per month/user!

weclappPOS

The web-based POS software for chain stores and retail is intuitive and transparent.

Helpdesk

Online ticket system for fast and targeted processing of customer enquiries.

Contract management

Manage contracts efficiently, digitalize the contract database and use it online.

We will support you during the successful implementation

Setup

We are happy to help with the configuration of the software so that you can start immediately!
We will evaluate workflow optimizations for you, so that working with weclapp is even easier.

Import

On request, we can also take over the technical implementation of your ERP implementation. Our trained personnel will help you with the data import as well as the adjustment of your existing master data to weclapp.

Training

You have no time for learning-by-doing? No problem, we get you ready to use the software immediately and show you what weclapp can do! We will make you a weclapp professional step by step.

Premium support

Do you want prioritized ticket processing and separate telephone numbers with personal support? We will support you with our Bronze, Silver and Gold support packages.

Do you need support? Then please contact us at
+49 69 333 90 1888 or per e-mail to sales@weclapp.com.

Thousands of companies of all sizes and from all industries successfully use weclapp

Logos Siemens, ADAS, eprimo, JustSpices, meindestadt.de

weclapp has received multiple awards

TÜV-certified
Weclapp zertifziert

Are you ready? Then let’s get right to it!

Free for 30 days. Automatic cancellation. No spam emails.

Frequently asked questions and answers

No, the test account is free and without obligation. After the 30 day trial period, it will expire automatically. You do not need to cancel the test account separately. The software only becomes subject to payment when you order the software and enter into a binding purchase agreement.

The contract management, helpdesk and weclappPOS modules are paid add-ons and can be purchased from €19 per month per user

Unlike traditional software, you do not install the software in your data center but retrieve the software online from the cloud. There are no additional costs for installation, maintenance, or updates. You purchase the licenses according to the SaaS model (Software as a Service) and can add and remove licenses at any time. Thus the number of licenses per application is adapted to your individual needs. You remain financially flexible!

Option of every two years, annually or monthly

Your security is always our top priority. weclapp has joined the Cloud Services in Germany initiative. For you, this means that your data is stored in several computer centers and only in Germany. In other words, your data does not leave the country, nor is it passed on to an external computer center. The contracts (possibly also SLAs) that you conclude with us are also governed by German law.

Most of our customers prefer the secure solution of weclapp in the public cloud. If you are interested in hosting weclapp in your private cloud on site, we offer weclappOn.

The period of notice depends on the contract period you specified when you signed the contract. The cancellation period for licenses that are billed monthly is one month. If the term is longer, termination is only possible at the end of the contractually agreed term. As weclapp administrator, you can export data from weclapp via numerous export options at any time. In case of cancellation, your data will be deleted.

weclapp has been a successful Cloud ERP pioneer on the market for over 12 years. weclapp is on course for growth and is highly profitable. Even in this very unlikely case, we guarantee that you can reinstall the application on a local server in your company with all data.

Yes. Please contact us if you are interested in our products. After describing your needs and the quantity of required licenses, our sales team will make you an offer. There is also the possibility to adapt the software to your company’s needs for an additional charge. Talk to us, we will be happy to make you a personal offer.

You can reach us by telephone at ☎ +49 69 333 90 1888 or by email at✉ sales@weclapp.com.

Our software is designed to allow you to work as efficiently as possible in a team. By booking 2 licenses in the initial order, we can ensure that you can use the functions of the software optimally.

Absolutely! Our products were originally a modular kit. You can combine our software packages (CRM, Service ERP, Trade ERP) with each other. For example, employees from Marketing & Sales can work with the CRM and colleagues from Accounting with the ERP. The add-ons (contract management, helpdesk, etc.) can be used individually, but also complement our software packages very well.

Sure! We offer free webinars to introduce and explain our products. Individual online introductions for individuals and groups are available for an additional charge. Please contact us at sales@weclapp.com.

Well we can, of course ;-)! Please send an email to sales@weclapp.com or simply call us during the test phase at +49 69 333 90 1800 and explain your requirements and wishes. The Professional Services Team at weclapp will be glad to help you.

Simple! Go to Manage Licenses in the software under “MY WECLAPP” and add the number of licenses you need and the amount of time you need them for. The cancelation option depends on the term of the licenses. Licenses that are booked on a monthly basis can be canceled with a notice period of one month. Licenses booked annually or biennially can only be canceled at the end of the contract period.