Cloud ERP System for Service Providers

Name: weclapp ERP Software
Brand: weclapp
Rating: 4.8 (19 reviews)

With weclapp’s ERP software, service companies can streamline their processes efficiently and tailor them to their specific needs. For greater transparency, productivity, and success – your service is in the best hands.

The smart ERP platform for service providers

Project Management under control – Instead of Chaos

weclapp ERP brings order to project chaos: All processes, tasks, and timelines are managed centrally – ideal for agencies, IT service providers, and service teams.

Grows with you – modular and flexible

Is your current tool reaching its limits? Can’t it handle new requirements? weclapp has a modular design – you can start small and expand as needed, for example with the help desk module for smart ticket management.

From idea to invoice—all automatically

Manual processes take time and lead to errors – with weclapp, contact and customer management, as well as customer projects, can be integrated into quotes, orders, and invoices along with recorded times and services. All within a single workflow.

Collaboration that really works

Outdated documents, scattered communication, misunderstandings within the team? With weclapp’s collaboration tools, everyone stays on the same page – in real time, with comments, tasks, and the latest document version.

Multi-certified &
award-winning ERP software

Offers and orders go like clockwork

Professional offers with just a few clicks! Save time with quote templates for similar offers. Once adapted, all documents are created in your corporate design. Everything is under your control: You can freely customize the logo, standard texts and backgrounds. Once you’ve selected the items and the quote recipient, shipping costs, payment terms, and payment deadlines are automatically applied.

All customer information at a glance

The centralized, easy-to-navigate customer file in weclapp enables service companies to comprehensively record every customer interaction and track it at any time. Whether it’s quotes, emails, projects, or invoices – all relevant information is consolidated and available in one place. This ensures greater transparency, faster response times, and significantly improved customer loyalty.

Efficient Project Management with Real-Time Time Tracking

With weclapp, you can create project-related tasks quickly and in a structured way – without any complicated tools. Thanks to built-in real-time time tracking, working hours can be recorded down to the minute and assigned directly to the relevant project. This simplifies billing, improves transparency, and boosts efficiency across the entire team.

From the project phase to e-billing

With weclapp, recorded project hours are seamlessly converted into invoices – without any manual steps in between. Built-in support for e-invoice formats such as ZUGFeRD and XRechnung ensures legally compliant, digital processing and saves valuable time in the billing process. This turns time tracking into professional customer invoicing in no time.

Booking transactions
Banks and credit unions
General Journal
Exporting transaction data
View minutes
Control settings
Billing and Payment Cycle

Time Tracking Meets Payroll – Automated and Legally Compliant

Thanks to real-time time tracking, project team members can directly log their project hours to the project or the corresponding task. Since weclapp is web-based and can also be used on a smartphone or tablet, time can be tracked while on the go or at a client’s location. Finally, all recorded time and services can be transferred to a timesheet or invoice with a single click.

Helpdesk made easy

With the optional Helpdesk add-on, you can streamline and optimize your customer service. It consolidates all channels: whether via the customer portal, email, or phone – all inquiries (both internal and external) are neatly recorded and processed in the ticket system. Features such as Mail-to-Ticket and the self-service portal help you and your team provide excellent service to your customers.

ERP for Service Providers with CRM – The All-in-One Package from weclapp!

Address Book

Uncomplicated online address management with MS Outlook and Google synchronization.

Calendar

You and other colleagues can use it simultaneously to organize dates, e.g. vacation calendar.

Permissions

Permission management allows you to configure access rights with even greater granularity.

Documents

Secure online storage for location-independent access on all devices.

E-Mail

Practical email functions with mail archiving for all major business transactions.

REST API

The open interface allows read and write access.

Good reasons to choose weclapp ERP for service providers

Central database

Central data retention enables the entire team to have access to data from all departments in real-time. This improves the collaboration between different departments and locations.

Data security

The security of your data is very important to us. weclapp is a German company certified according to ISO 27001. Your data is stored in an audited FFM computer centre.

Save time and money

Using weclapp results in significant cost savings. Additionally, eliminating many individual solutions saves time and increases transparency within your company.

Grow Together

Operating in the cloud eliminates implementation and maintenance costs and updates are free. The modular design allows you to start risk-free and scale at any time.

What our satisfied service providers have to say

“The best thing about weclapp is that it offers 360-degree support through a single software solution, from master data to tickets.”

Marc Mertens

Managing Director Autrado

“It has never been this easy! We went through our work processes—weclapp was the quickest way to reach our goal. The usability is excellent!”

Manfred Ausserbichler

Managing Director IcoSense

“All the modules are connected and communicate with each other.

That’s great!”

Mürsal Topal

Managing Director MAXIM-DESIGN

Experience the full power of ERP

All key business processes in a modern software solution.

FAQs about weclapp ERP for Service Providers

For which industries is the “ERP for Service Providers” package suitable?

The “ERP for Service Providers” package is ideal for IT service providers who need a combination of CRM, invoicing, help desk, and time tracking. Agencies benefit from this web-based solution for flexible client and project management with integrated time tracking. For consulting firms, the system offers an all-in-one platform for efficient customer and project management—particularly well-suited for small and medium-sized consulting firms.

Can I use weclapp on my mobile device?

Yes, weclapp can be easily accessed on mobile devices via a browser – no app required. The web-based interface is responsive and automatically adapts to smartphones and tablets. This means you can access features like CRM, project management, time tracking, and the help desk even when you’re on the go.

How does weclapp handle data security?

weclapp stores all data in certified German data centers, utilizes modern security architectures, and meets high standards (ISO 27001, PCI DSS). System availability is 99.5%. In addition, we always encourage our customers to use multi-factor authentication. You can find more information on our data security page.

Are there any hidden costs associated with implementing weclapp?

No. All costs are clearly listed on our pricing page. If you have any questions, feel free to contact our sales team or schedule an appointment.