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The System House ERP

Bundle all relevant system house processes in one software.

The most important functions at a glance

As an efficient complete solution, weclapp supports your system house in all areas: Starting with the preliminary enquiry processing, quotation preparation and order processing up to payment processing, item import and contract processing.

new way with weclapp

Merchandise management

The integrated merchandise management system always provides an overview: Purchasing and sales, stock, order picking, parts lists, serial and batch numbers, etc.


The weclapp CRM supports you efficiently in the acquisition and retention of customers: 360° file, automatic e-mail filing, opportunity management, etc.

Ticket system

Fast and clear processing of support requests: ticket management and billing, customer portal, ticket templates, Mail2Ticket.

Contract management

Put an end to unbilled services & missed deadlines! weclapp supports all types of contracts: Maintenance, contingent, licence contracts etc.

Project management

Projects, resources and times can be flexibly controlled and managed: Conveniently record and invoice all services!


Thanks to weclapp, effective bookkeeping is possible in a time-saving way: EÜR, OP administration, dunning system, cash management, DATEV etc.

All-in-one software for system houses

Up to 50% cost savings through more efficient organisation
Up to 50% reduction in processing time
Up to 20% time saving thanks to intelligent workflows

weclapp is adapted to your needs

In the age of “digital transformation”, it is all the more important that IT system house companies function smoothly.
That is why we have developed weclapp according to your requirements!

Everything in view

Your system house benefits from central data storage across all departments. All information is up-to-date and can be accessed from any location.


Where otherwise department-specific software was used, weclapp comes up with an all-in-one solution that contributes to the sustainable increase in efficiency of all business processes.

Import articles

Easy article import: Article information and current prices can be easily transferred from suppliers directly to weclapp via ITscope.

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20,000+ enthusiastic users| 15 years of experience

Merchandise management

weclapp effectively relieves you of the planning, control and management of your system house's stock, purchasing and sales. You keep an overview of the entire workflow.


The practical integration of the CRM system with marketing, sales and service increases transparency in all your customer relationships. You organise and manage your customers, prospects and competitors with just a few clicks, facilitate acquisition, strengthen customer loyalty and guarantee professional service.

Ticket system

The weclapp ticket system guarantees the reliable processing of support requests: ticket listing with processing status and classification, arrangement according to freely selectable criteria, individually filterable. Optimise your support and communication process with ticket and solution templates, Mail2Ticket tool and customer portal with FAQ area.

Contract management

The system supports contract types such as maintenance, contingent and licence contracts. It accompanies you from the creation of a contract to the controlling and secure archiving of all contracts. Automatic renewals and practical reminders of termination dates ensure uncomplicated work.

Project management

weclapp project management helps you to successfully plan and manage your projects. The software is web-based, which means that all participants can access the project data at any time.


Always keep an eye on your finances - with the weclapp finance dashboard. Open items and finances are easily managed in weclapp thanks to its clear design - transparency from bookings to the dunning system.

More features

Resource planning

Smart support in planning capacities and availabilities to optimise value creation.


Keep track of hourly quotas or coordinate completely flexible IT support as needed.

Order picking

Automatic creation of picking slips for stock removals or packing.

Performance record

Immediate display of services or ticket quotas for smooth invoicing.

Managed Service

Thanks to weclapp you can use the simplified billing of recurring service orders.


Which products perform best and which channel achieves the highest turnover? All information clearly visualised!

That's what our satisfied customers say!


It has never been so easy to meet the SLA with our customers! Our team also uses weclapp on the road.


The cloud solution has unified our processes. It’s hard to believe how much time and nerves it saves!

The all-round carefree package for system houses

Cloud CRM

  • ✔ Contact management
  • ✔ 360-degree customer file
  • ✔ Tasks calendar
  • ✔ Email automation
  • ✔ Telephone integration (CTI)
  • ✔ Opportunities and campaigns

Cloud ERP Trade

Perfect fit!

ERP Services