The System House ERP
Bundle all relevant system house processes in one software.
The most important functions at a glance
As an efficient complete solution, weclapp supports your system house in all areas: Starting with the preliminary enquiry processing, quotation preparation and order processing up to payment processing, item import and contract processing.
Merchandise management
The integrated merchandise management system always provides an overview: Purchasing and sales, stock, order picking, parts lists, serial and batch numbers, etc.
CRM
The weclapp CRM supports you efficiently in the acquisition and retention of customers: 360° file, automatic e-mail filing, opportunity management, etc.
Ticket system
Fast and clear processing of support requests: ticket management and billing, customer portal, ticket templates, Mail2Ticket.
Contract management
Put an end to unbilled services & missed deadlines! weclapp supports all types of contracts: Maintenance, contingent, licence contracts etc.
Project management
Projects, resources and times can be flexibly controlled and managed: Conveniently record and invoice all services!
Accounting
Thanks to weclapp, effective bookkeeping is possible in a time-saving way: EÜR, OP administration, dunning system, cash management, DATEV etc.
All-in-one software for system houses
weclapp is adapted to your needs
In the age of “digital transformation”, it is all the more important that IT system house companies function smoothly.
That is why we have developed weclapp according to your requirements!
Everything in view
Your system house benefits from central data storage across all departments. All information is up-to-date and can be accessed from any location.
All-in-one
Where otherwise department-specific software was used, weclapp comes up with an all-in-one solution that contributes to the sustainable increase in efficiency of all business processes.
Import articles
Easy article import: Article information and current prices can be easily transferred from suppliers directly to weclapp via ITscope.
20,000+ enthusiastic users| 15 years of experience
Merchandise management
weclapp effectively relieves you of the planning, control and management of your system house's stock, purchasing and sales. You keep an overview of the entire workflow.
- Semi-automated scheduling
- Automatic creation of picking slips
- Dropshipping + classic shipping
CRM
The practical integration of the CRM system with marketing, sales and service increases transparency in all your customer relationships. You organise and manage your customers, prospects and competitors with just a few clicks, facilitate acquisition, strengthen customer loyalty and guarantee professional service.
- 360° customer file
- Lead and opportunity management
- Classification according to sales regions
Ticket system
The weclapp ticket system guarantees the reliable processing of support requests: ticket listing with processing status and classification, arrangement according to freely selectable criteria, individually filterable. Optimise your support and communication process with ticket and solution templates, Mail2Ticket tool and customer portal with FAQ area.
- Simple ticket accounting
- Pooling function for expert groups
- Analyses and reports
Contract management
The system supports contract types such as maintenance, contingent and licence contracts. It accompanies you from the creation of a contract to the controlling and secure archiving of all contracts. Automatic renewals and practical reminders of termination dates ensure uncomplicated work.
- Deadline control
- 100% flexible use for all contract types
- Contract templates
Project management
weclapp project management helps you to successfully plan and manage your projects. The software is web-based, which means that all participants can access the project data at any time.
- Easy task management
- Easy time recording
- Automated resource planning
Accounting
Always keep an eye on your finances - with the weclapp finance dashboard. Open items and finances are easily managed in weclapp thanks to its clear design - transparency from bookings to the dunning system.
- DATEV export
- Cash management & Cash reports
- Three-stage dunning system with dunning run overview
More features
Resource planning
Smart support in planning capacities and availabilities to optimise value creation.
Contingents
Keep track of hourly quotas or coordinate completely flexible IT support as needed.
Order picking
Automatic creation of picking slips for stock removals or packing.
Performance record
Immediate display of services or ticket quotas for smooth invoicing.
Managed Service
Thanks to weclapp you can use the simplified billing of recurring service orders.
Reports
Which products perform best and which channel achieves the highest turnover? All information clearly visualised!
That's what our satisfied customers say!
Manfred Ausserbichler
It has never been so easy to meet the SLA with our customers! Our team also uses weclapp on the road.
Mike Habermeier
The cloud solution has unified our processes. It’s hard to believe how much time and nerves it saves!
The all-round carefree package for system houses
Cloud CRM
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✔ Contact management
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✔ 360-degree customer file
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✔ Tasks calendar
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✔ Email automation
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✔ Telephone integration (CTI)
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✔ Opportunities and campaigns
Cloud ERP Trade
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✔ Merchandise management system
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✔ Disposition & Purchasing
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✔ Warehouse management
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✔ Serial & Batch Numbers
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✔ Production
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✔ Shop connection
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✔ Amazon, eBay & kaufland.de
ERP Services
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✔ Offer & order
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✔ Project management
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✔ Time tracking
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✔ Invoice
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✔ Project order
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✔ Financial accounting & banking