Ticket invoicing made easy
Invoicing of tickets is easy with the weclapp Helpdesk software
Invoicing of tickets is very easy with weclapp
Logging and invoicing work time are often unavoidable and the effort involved is considerable. Detailed logging of all activities is mandatory, especially in the support departments. This innovative helpdesk system assists you in processing customer queries and simplifies the invoicing of individual tickets.
Recording times
Keeping an eye on billing status
Manage invoices and quotas
20,000+ enthusiastic users | 15 years of experience
Convenient time logging
Integrated time recording
The time logging function integrated in weclapp allows you to record and save the time used directly within the opened ticket with a few clicks. The recorded times are automatically stored in the log reports.
Time billing
weclapp order management provides time recording and invoicing in one solution. Once the time used to process a ticket has been recorded, the user can easily invoice it in the log reports section.
Overview of billing status at all times
Billing status
View your tickets at any time with weclapp. The overview shows all important information about the tickets including the billing status.
Accounting overview
The accounting overview provides information about the respective booked times, shows whether the tickets are billable, and displays the billing status.
Manage invoices and quotas
Create invoice
You can decide whether you want to bill the customer for one service or several recorded jobs. After selecting the services to be invoiced, create an invoice or assign the entries to an existing invoice with one click.
Intuitive workflow
weclapp will guide you through the process to create an invoice from the log reports. You can also group the work times logged according to your own requirements. This flexible cloud solution is adaptable to your needs.
Manage Quotas
Individual or fixed prices can be easily invoiced. In the customer detail view, the user has the option of defining fixed threshold values by clicking the “Manage quotas” button. Tickets of customers who will soon have used up their ticket volume are marked in color.