Ticket management with one click
Online ticket management software makes it easy to manage and edit support tickets
Ticket management with the weclapp helpdesk
The weclapp ticket management is not only intuitive, easy to use, and flexible but also informs you about incoming tickets, their processing status, their classification, and much more. This user-friendly function makes it easy for you and your team to handle customer inquiries from any Internet-capable computer and mobile device. Operating in the cloud allows the greatest possible flexibility and fast response times, all in the spirit of excellent service.
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Creating a ticket
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Entering core data
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Ticket resolution