Email-to-ticket and web-to-ticket for efficient support
Integrate email and web requests directly into your ticket system with email-to-ticket and web-to-ticket
Process service requests quickly and efficiently
With the weclapp email-to-ticket and web-to-ticket functions, you offer your customers new possibilities of flexible contact and create a basis for efficient service. In turn, your support team can utilize an innovative tool for easy ticket processing. All incoming requests are collected and displayed within the weclapp ticket system and can be sorted by urgency. In this way, no inquiry will be lost in everyday work.
20,000+ enthusiastic customers | 15 years of experience
Email2Ticket – from mailbox to ticket
Web2Ticket – from the website to the ticket
Email-to-Ticket and Web-to-Ticket for fast & professional customer service
Online ticket system for fast and targeted processing of customer inquiries.
Self Service Portal
+ Optional CRM-Integration