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Easy cloud CRM software for SMEs

Cloud CRM Software

Gain more customers and increase customer satisfaction

Identify, gain and retain customers

Generating leads, converting prospects into customers and retaining them for the long-term can easily be done with weclapp CRM.

Boost customer satisfaction

weclapp provides a comprehensive overview of your contacts, prospects and customers. The perfect basis for offering fast and expert service at any time.

Simplify and optimize customer communication

A complete interaction history in the customer file means you can check the entire communication log at any time. Emails can be sent directly from weclapp.

Successful sales funnel and develop customer relations

Campaigns

Successful campaigns via all channels: use CRM information to contact customers and prospects strategically.

Leads

The systematic lead management contributes to your marketing so that it passes many qualified contacts on to sales.

Opportunities

Prioritize potentials to convert prospects into customers to appropriately handle customers with high potential.

Customers and contacts

Contacts can easily and quickly be created or pulled from your emails and address books and managed.

Customer retention

Thanks to the complete communication history in weclapp, you can react quickly and individually to the concerns of your customers at any time.

Campaign management
Create new marketing campaigns in an instant: With just a few clicks, you can add prospects and customers to campaign participants. Use the information already collected in CRM for targeted communication. This information can be delivered to professional newsletter providers (e.g. MailChimp & CleverReach) via an interface. You can easily create email and newsletter campaigns.
Lead management
With weclapp, you can move through the various qualification levels from first contact to closing a deal and you can transparently show all your colleagues what next steps are required. You can pre-qualify, qualify and disqualify prospects. Then, on the overview pages, you can filter all pre-qualified prospects from a specific city, for example, and then further process these results. The Sales Funnel clearly shows how many customers are where in the sales pipeline and how many have already been converted.
Opportunity management
Opportunities are created for prospects which have the potential to generate business. The opportunity process performed with weclapp typically starts with identifying an opportunity, followed by communication and analysis of the purchase request, for example for a product or a service. This allows you and your team to prioritize the potential for turning prospects into customers and take appropriate action. Thanks to the clear Kanban display, you always keep an eye on all opportunities.
Customer and contact management
In the 360-degree customer file, you can see all the activities that took place with the customer or prospect chronologically. You can connect tasks and events with prospects or customers as well as manage incoming and outgoing emails. Contacts can easily be saved or pulled from your emails and address books. However, existing data can also be imported into the CRM system without difficulty.
Customer retention
Excellent support is a prerequisite for satisfied customers. And for this, smooth communication is key. If a customer contacts you with a request, you should be as informed as possible about the communication history with that customer. With weclapp, you can automatically store the entire email correspondence in the respective customer file and thus consult it quickly. In addition, new emails can be sent directly from weclapp.
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Additional features

Tasks

The easiest way to manage and distribute daily tasks anytime, from anywhere and on all devices.

E-Mail

Practical email functions with mail archiving of all major business transactions directly in weclapp.

Address book

Easy online address management with MS Outlook and Google synchronization.

Calendar

You and other colleagues can use it simultaneously to organize dates, e.g. vacation calendar.

Documents

Secure online storage provides location-independent access to all documents from all devices.

Provisioning

Thanks to the weclapp’s sales commission statement, you save a lot of time and avoid mistakes.

Helpdesk

With the optional Helpdesk add-on, you can conveniently manage all incoming tickets.

Authorizations

The authorization concept makes it possible to configure access rights in even greater detail.

Other Functions

  • Full-text search and filter function
  • Process history
  • Data import/export wizard (xls, xlsx, csv, vcard – only as import)
  • Document management in all applications
  • Minutes, reviews, key figures and reporting
  • Key figure cockpits for revenue, purchasing, inventory and more
  • Personalized start widgets
  • Customer and industry-specific fields
  • Flexible form designer for all documents
  • Data fields that can be individually configured and adapted
  • Bookmarks and history features
  • Customizable views
  • Role-based authorization concepts
  • Multiple language capability for trading and dialogue languages
  • Integration with all weclapp apps as well as other applications (e.g. MailChimp, Magento)
  • Text modules
  • weclapp API (connect your own applications)
  • Foreign currency
  • Contact management
  • Leads management
  • Customer management
  • Sales opportunities
  • Web2Lead
  • Campaign management
  • Sales regions
  • Customer classification
  • Competition management
  • Log events (emails, meetings, etc.)
  • Geographic location of customers
  • Regional management
  • Sales pipeline
  • Webmail client
  • Personal signatures
  • Account sharing
  • Online calendar
  • Calendar sharing
  • Task and appointment management
  • Assign and share tasks
  • Document archiving
  • Personalized task lists
  • Personal address book
  • Document management including version control
  • Team chat
  • Activity stream
  • Synching with Office/Outlook
  • Mail synchronization (Exchange, Google)
  • File manager
  • Free software updates, hotfixes, service packages
  • Tutorial videos
  • Support portal with knowledge database (FAQ)
  • Live chat support
  • Basic email support
  • Integrated helpful hints
  • Trained product consultant
  • Free webinars on a regular basis

Good reasons for weclapp

Central database

Central data retention enables the entire team to have access to data from all departments in real-time. This improves the collaboration between different departments and locations.

Save time and money

Using weclapp results in significant cost savings. Additionally, eliminating many individual solutions saves time and increases transparency in your company.

Grow together

Operating in the cloud eliminates implementation and maintenance costs and updates are free. The modular design allows you to start risk free and scale at any time.

Data security

The security of your data is very important to us. weclapp is a German company certified according to ISO 27001. Your data is stored in an audited FFM computer center.

Mobile CRM for access regardless of time and location

360° customer file

View customer files at any time so that you always deliver the best service.

Flexible contact management

Thanks to the interface to snapADDY, you can add contacts to your system at any time.

crm mobile

Always up to date

View the status of your tasks at any time in the mobile CRM.

Mobile scheduling

Quickly and easily coordinate your schedule even on the go.

Mobile CRM for access regardless of time and location

crm mobile

360° customer file

View customer files at any time so that you always deliver the best service.

Flexible contact management

Thanks to the interface to snapADDY, you can add contacts to your system at any time.

Always up to date

View the status of your tasks at any time in the mobile CRM.

Mobile scheduling

Quickly and easily coordinate your schedule even on the go.

Our satisfied customers say
icosense

Manfred Ausserbichler

Managing Director IcoSense
5/5

It has never been so easy! We went through our work processes – weclapp was the quickest way to reach our goal. The usability is excellent!

corpotex testimonial

Sören Schneider

Managing Director CorpoTex
5/5

With weclapp, we succeeded in creating an excellent basis for the quality of our master data and workflows.

50%

more requests*

50%

cost savings through automation*

*Figures based on customer feedback

25%

time savings thanks to intelligent workflows*

The compact CRM solution for growing companies!

CRM

  • The compact CRM solution for growing businesses.
  • Contact management
  • 360-degree customer view
  • Tasks and calendar
  • Email automatization
  • Telephone connection (CTI)
  • Opportunities and campaigns
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